Startseite » Blogs » mh's blog

Can you talk about trust without talking about media?

Submitted by mh on Thu, 07/23/2009 - 16:57

Earlier the week I attended a lecture by Liechtenstein management professor Antoinette Weibel on trust in organisations.
Her topics:
There are three kinds of trust to deal with -

  • situation based trust: can be bought or borrowed from PR-agents, rating agencies or via badges, certificates.
    A special thing about situation based trust is, that it is based on egoism – you can trust people, if you rely on the fact that they will do something that helps them, “but treating others like egoists may initiate egoistic behaviour in the first place." So you have to lie/pretend that you are not an egoist, to find a decent way to deal with people.
  • characteristics based trust: this about being true. It's the intentions that matter; you not only have to behave like a trustworthy person, but you also have to convince your partners, that you are truly trustworthy. Then it pays twice: “A trustworthy person ist more likely to trust and to be trusted."
  • identification based trust: thats the strongest form of trust – and the one that offers the most potential for fraud. “Identification based trust saves most strongly on control- and coordination-costs – but Madoff was possible because of identification based trust."

Weibels strategies to build trust:

  • candor
  • building communities instead of companies
  • abandonment of short-terms cash incentives – they create fraud, egoism and lazyness

All of these measures include a certain level of control.

What Weibel did not mention at all, are media. Thats amazing – I seriously wonder, how you can even think about an idealistic term like trust without considering communication issues.

Bookmark/Search this post with:
  • Delicious
  • Digg
  • StumbleUpon
  • Propeller
  • Reddit
  • Magnoliacom
  • Newsvine
  • Furl
  • Facebook
  • Google
  • Yahoo
  • Technorati
  • Icerocket
  • mh's blog
  • Add new comment
Tags:
  • Business
  • kbex
  • Management
  • Trust Ex
  • Vertrauen

Neu...

  • Fighting the One-Person-Enterprise
  • 1 Jahr theMashazine.com
  • Wenn der Bundespraesident Comedy macht
  • Freak Radio sucht Social Media-Diskutanten
  • Trust Ex - Vertrauen in Onlinemedien: Warum eigentlich?
more

the mashazine - Mission

navigator18080.jpg
kbex publishing - Wie Die Tiere
trust exchange

Today's:

  • Fighting the One-Person-Enterprise
  • Online Collaboration - Vortrag vom Digiday #ddv09
  • Der Protest als Marketingpraktikum
  • Print on Demand - Ernüchterung
  • Micromedien: Mehr Sturheit, bitte
Digitalks
News & Media Blogs - BlogCatalog Blog Directory
Bloggeramt.de
Rate me
Add to Technorati Favorites


themashazine.com on Facebook

  • Thu, 03/11/2010 - 18:45

  • Twitter Michael tweeted "Fighting the One-Person-Enterprise: <!--break--> No, this is not about Small Enterprises. It's about largescale ... http://bit.ly/a3K9GH" 6:45pm#
  • Twitter Michael tweeted "@coffeemug13 huebscher nick, und das wo unsere espressomaschine hier seit zwei tagen kaputt ist!!" 10:10am#
  • Wed, 03/10/2010 - 07:40

  • Twitter Michael tweeted "1 Jahr theMashazine.com: <!--break-->phomek.com. Phomek steht fuer Philosophie, Online Medien, Kommunikation und i... http://bit.ly/9jIkyu" 7:40am#
  • Mon, 03/08/2010 - 18:37

  • Twitter Michael tweeted "Bin nicht dabei, wird mit Haymos Vorttag aber sicher gut... :) RT @webcms: Forum IT Management: E 2.0 in der Realität http://bit.ly/bjoMmS" 6:37pm#
  • Twitter Michael tweeted "Tag 1 mit 83% zufriedenen Usern, ueber 50 Kommentaren und nur einer problematischen Stunde - besser als erwartet... :) #fb" 6:23pm#
  • Sat, 03/06/2010 - 18:31

  • Twitter Michael tweeted "Címkefelhők heisst Tagcloud auf Ungarisch... #fb" 6:31pm#
  • Twitter Michael tweeted "hilfetexte in 9 sprachen machen schwindlig. was für ein samstagabend..." 5:41pm#
  • Twitter Michael tweeted "hört nebenan in der kirche die geisterbeschwörer singen. irgendwie gruslig" 3:04pm#
  • Twitter Michael tweeted "8000 User importiert - 2000 Abwesenheitsnotizen - satter Schnitt... :))" 2:56pm#
  • Fri, 03/05/2010 - 20:47

  • YouTube Michael favorited Peter Fox &amp; Cold Steel Live aus Berlin: Schwinger 8:47pm#

Bookmarks

  • Hartmann: Under Construction
  • Inszenieurung von Vertrauen
  • Medienethik und Ästhetik.
  • Ästhetik & Kommunikation
  • Information Divide, Information Flow and Global Justice
more

Channels

  • Standpunkte
  • Grundlagen
  • Lösungen
  • TrustEx
  • Nerdland
I love Smashing Magazine!
themashazine.com , About - Creative Commons License und Kontakt
Sitemap
Fervens Drupal theme by Leow Kah Thong. Designed by Design Disease and brought to you by Smashing Magazine.